Dole Packaged Foods

Social Media/Website Marketing Manager

US-CA-Westlake Village
ID
2018-1427
Category
Marketing
Type
Regular Full-Time

Overview

This dynamic, thought leader role drives Dole’s consumer-facing communication in the ever-changing social media landscape. This candidate will lead the strategy, content development and implementation for Dole Packaged Foods Master Brand and all product lines’ social media marketing programs and the dolesunshine.com website.  The incumbent will also be the voice of the Dole Master Brand positioning for online; establishing consistency of message as it is expressed through all social media and eCommerce channels, special events and the website.

Responsibilities

  • Develop the Dole Master Brand social media and dolesunshine.com website strategies and annual marketing plans, content and editorial calendars, as well as provide general oversight and execution of plans across brand channels and the website.
  • Work closely with Marketing teams to set social media and website objectives and KPI’s.
  • Monitor, analyze and optimize presence/campaigns on social media channels and representation on website.
  • Ensure integration of all brand and product specific efforts including promotions, special events, partnerships and initiatives, and ensure integration across all appropriate eCommerce, social medial channels and on the website.
  • Manage the relationships with third party vendors and agency partners; employ project management skills to develop timelines, budgets and priorities, while driving accountability with follow-up and achieving on-strategy outcomes.
  • As a thought leader for the company, be immersed in new and emerging technologies and digital/social media trends to identify opportunities and craft points of views and recommendations.
  • Other duties as assigned.

Social Media:

  • Develop and execute social media strategy for the Dole Master Brand positioning and product lines.
  • Oversee storytelling and content creation, including being involved in photo and video shoots to develop content for posts, Facebook live and other content pieces focused on our products, recipes, food hacks, promotions, programs, brand partnerships and social responsibility.
  • Manage the editorial planning, content creation and curation process for all active social media channels.
  • Identify and manage influencers and brand ambassadors directly and via agencies. 

Website (dolesunshine.com):

  • Oversee the digital agency responsible for site maintenance and upgrades.
  • Partner and collaborate with all internal brand marketing, recipe, promotion and legal teams to ensure integrated, timely and relevant content is live on the site on an ongoing basis.
  • Partner with the digital agency, leverage third party tools to monitor and ensure site functionality and overall performance.

Qualifications

KNOWLEDGE AND SKILL REQUIREMENTS:

  • 8-10 years of related work experience at a consumer packaged goods (CPG) company, digital or social media agency, publisher or channel
  • Experience in:
    • CPG and a passion for consumer products and the digital landscape
    • Developing and executing strategy, including conducting analytics
    • Managing the creative process for consumer-facing materials
    • Managing an online media plan directly of via an agency
    • Implementing SEO/SEM strategies, working with partner agencies to manage keywords and SEO optimizations, and regularly analyzing programs
    • Using Facebook, Twitter, Instagram, Pinterest, YouTube and other social media channels, social listening tools and social media management tools
  • Understands the marketing dynamics and basic functional needs of a website
  • Familiarity with traditional on and offline marketing vehicles (advertising, couponing, sweepstakes, events, etc.)
  • Intermediate or higher skills level with Word, Excel, PowerPoint, Photoshop, Google Analytics and Google tag manager
  • Experience or familiarity with iOS and Android apps, basic website development, UX/UI, web technology, CRM and CMS platforms, web apps and PC/MAC OS

KEY COMPETENCIES REQUIRED:

  • Excellent communication skills, including verbal, written, and presentation skills
  • Excellent project and budget management skills
  • Proactive, accountable and autonomous
  • Team-oriented and willing/able to lead and drive strategic agendas with the Marketing teams

 EDUCATIONAL REQUIREMENTS: 

  • Bachelor’s degree required
    • Major in communications and/or journalism preferred

PHYSICAL REQUIREMENTS:

  • Ability to sit and use a computer for extended periods of time; ability to answer phones, and utilize a variety of office equipment. Ability to lift a minimum of 15 lbs. and reach overhead.

TRAVEL REQUIREMENTS:

  • 5 to 6 times per year for conferences, agency/retailer meetings, or events

 

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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