NOTE: This position is not a permanent full-time position. Depending on assignment to Dole Packaged Foods, the company may elect to offer the successful applicant a full-time position upon the expiration of ninety days or more, but is not required to do so.
The Sales Account Representative receives, reviews and accurately processes customer orders for assigned markets. Invoices orders accurately and timely. Participates within the Sales Support team in all aspects of customer service and distribution. Ensures total customer satisfaction through management of inventory, transportation, billing, and sales follow up. Monitors and follows up on inventory positioning at forward warehouses. Works closely with Supply Chain Planning to ensure appropriate inventory levels are placed at warehouses in accordance with customer demand and promotional activity. Develops strong relationships with customers and brokers through direct communication and timely resolution of issues. Acts as a liaison between customer buying offices and Regional Sales Managers to ensure customer satisfaction. Sells the quality of Dole by explaining policies, procedures and services that Dole offers. Suggests ways to improve current procedures and service levels through proactive planning. Provides sales reports and follow up with RSM’s and customer buying offices for critical customers. Work as an extension of the sales team to maintain and increase customer base and case sales.
KNOWLEDGE AND SKILL REQUIREMENTS:
KEY COMPETENCIES REQUIRED:
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.