Purpose:

Dole Packaged Foods is a purpose led organization that is a champion of accessible fruit nutrition and builds a brighter future for people through the goodness of fruit.

At Dole, our culture is uniquely driven by core Values. Our commitment to these Values transforms our work into a meaningful journey toward a brighter future together. Here, you'll be part of a respectful, inclusive culture that deeply values our colleagues, customers, and global communities. We strive for excellence, empowering each other to confidently overcome challenges, continuously learn, and achieve world-class results. Guided by unwavering integrity, our actions consistently reflect our commitment to always doing what's right, fostering lasting trust and strong relationships. Through a spirit of collaboration, we cultivate positivity, generosity, and genuine teamwork, enabling collective success toward our One Dole Purpose. Our innovative spirit leads directly to meaningful outcomes and business success.

Reporting to the Atwater Quality Manager, the QA Administration Assistant is a key member of the manufacturing FSQA team in managing quality standards and data from both Atwater and McDonnough locations.

Primary Accountabilities:

1. Complaint Management

• Management of customer and consumer complaints originating from the ATW and DML facilities.
• Compiles complaint data for KPI and period reports.

2. Certifications and Audits

• Management of 3rd party and external compliance audit certifications (SQF, organic, USDA) with relevant facility teams.
• Assist facility teams in audit preparation and provide support for internal and external plant audits as needed.
• Ensure CAPA reports are completed and submitted to certification bodies within required timeframes.
• Scheduling internal exercises (mock recall, food fraud, crisis events) and coordination of related activities in collaboration with the Quality Manager.

3. Document and Data Management

• Maintain and update facility level quality management system documentation (FSQM).
• Maintain documentation and databases related to vendors and 3rd party service suppliers.
• Organize and maintain records, such as scoresheets, data collection entries, spreadsheets, specifications, outside company contacts, and any other department related documents and reports as necessary.
• Oversee environmental swab inventory, order office and lab supplies, and handle goods receipt.
• Input and update environmental Listeria results, Certificates of Analysis (COAs), and other test results
• Track pesticide testing, heavy metals, virus test scheduling, and results.
• Schedule calibration and environmental monitoring activities.
• Point of contact for management and implementation of Allera data management system for manufacturing locations.

Experience, Knowledge, & Skills You Bring:

• • Experience in food manufacturing quality is a plus, but not required.
  • Must have good English reading/writing proficiency.
  • Must have PC skills including competence in data handling and word processing applications.
  • Must be able to work independently.
  • Must have competent math skills.

What You’ll Need to Succeed:

• Passionate about a career in food nutrition and quality.
• Flexibility and ability to multitask.
• Self-starter with a drive for success.

Education & Certification:

• • Bachelor’s degree preferred

Physical Requirements:

• Ability to sit and use a computer for extended periods of time.
• Ability to answer phones, and utilize a variety of office equipment
• Ability to lift a minimum of 40 lbs. and reach overhead
• Must be able to climb stairs
• Requires climbing, standing, stooping, twisting, lifting, and other physical movements to perform the job.

Work Environment:

• • Industrial plant environment with related noise and temperature.

Travel Requirements:

• • None

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Employment is contingent upon drug screen, background verification and skills test required for some positions.

Hiring Pay Scale: $22.50_____

Dole Packaged Foods is committed to paying our Associates fairly and equitably. The pay rate offered will consider a wide range of factors, including but not limited to experience, education, accomplishments, and location. Pay scales are subject to review on a regular basis and will be updated as appropriate.